(ǥ www.wemb.co.kr) ߾ȸ(ȸ ֿ) IT ذ(SLM)ý ߴٰ 19 .

2011 ߾ȸ ITڻ ITSM ȭ ̾ ̰ ǥ IT ǰ ϴ ý ϰ, Ͻ ǥ ޼ϱ IT ڿ ǻü踦 ϴ ̴.

߾ȸ ׵ IT Ͻ ϱ ϴ IT񽺸 ϰ θ Ȯϱ ITμ ʿϴٰ Ǵ Դ.

̿ 㼭 ǰ μ ITڡ  ȿ 㼭񽺼 (SLA) ڵȭ ǥ ǥ IT ȭϰ IT ǰ 䱸 ݿϴ IT SLM .

̹ ڷ հ ַ ׵ IT о ټ Դ.

Ư, 2011 ITڻ ITSM ȭ ɷ SLA Ȳ м SLA ϰ ̹ ϰ ƴ.

ITŹͽ ȭ SPP(Smart Portal Platform) ַǡ SLA ǥ / μ ڵȭ οý 籸 , ׿ ý ITü ý IT Ż Ʈ ϰ ȴ.

Ç¥ ß½ Û· Ȯϸ ׾ƿ Ͽ츦 Ö´ Ö· о Ö° ü¹®°¡¸ , ý Ö¼ Í¡ ̶ Æ® ϼ شо 1 Ú¸ ̲ Ã¥ Ï°Ú´Ù¡ .

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